Mar 19, 2019
HH Staffing Services is currently hiring a Customer Service Representative for a busy property management call center near The Florida Mall. The Customer Service Representative will be responsible for answering incoming calls from customers to fulfill general inquiries. Time management, strong verbal communication skills, and a diligent work ethic are required. Pay rate $13.00 per hour Monday - Friday 8am - 5pm Customer Service Representative Responsibilities Answer a high volume of incoming calls Generate letters Complete duties such as faxing, copying, mailing, and filing Input residential information Communicate with customers and staff via email, telephone, and face-to-face Provide customers with service information Defuse and deescalate irate customers Research required information using available resources and knowledge Access, verify, and update customer information Accurately complete call log notations Customer Service Representative Qualifications Bilingual Preferred Strong customer service, communication and interpersonal skills required Excellent organization skills. Ability to work independently and as a member of a team Ability to meet stringent deadlines Ability to work with sensitive information and maintain confidentiality Computer literate with proficiency and working knowledge of Microsoft Office Applications (Word, Excel, and Outlook) Experience in Association Software such as TOPS is favorable 1-2 years customer service experience in a call center setting High School Diploma or equivalent HH Staffing Services is an equal opportunity employer. Background check required.
HH Staffing Services Orlando, FL, USA