Jan 12, 2018


  • Cor-Tech, LLC
  • Fort Drum, NY, USA

Job Description

CorTech Company is currently seeking a Dispatcher to Assists in ensuring that Maintenance Technicians and service is supplied to customers by verifying work orders, inventorying stock, and arranging times and worker schedules. Additional administrative duties will be required as needed.Position is temporary with opportunity for permanent hire.Job Responsibilities Include: Organizes work orders by importance/emergency level.Arranges maintenance by checking schedule and stock to determine inventory level.Verifies work order items completed.Keeps customers informed by forwarding notice of availability and schedule and current status; answering questions.Provides superior customer service to all customers. Courteously answers customer support phones in a professional manner, ensuring all calls are answered promptly, and within customer committed guidelines.Accurately dispatches work orders to Maintenance Technicians.Maintains superior customer relations and ensures customers' critical expedited maintenance deliveries are secured and controlled

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