Looking for an entry-level position with steady daytime hours? Doherty Staffing Solutions is partnering with a leading suppling company located in Bemidji, MN. We are seeking candidates for a Collections Specialist position on 1st shift (8:00am-4:30pm). Compensation for this temp-to-hire, call center role is $13.00 per hour.
This company is headquartered in Minnetonka, MN and operates in more than 115 production facilities throughout the United States and Canada. This business focuses on suppling linen, uniforms, floor mats, restroom and cleaning products to over 150,000 customers each week.
Collections Specialist Main Responsibilities:
- Locate, notify, and record delinquent customer accounts to secure payment
- Monitor and contact customer accounts for non-payments, delayed payments and other irregularities
- Confer with customers to determine reasons for overdue payments and to review the terms of sales, service, or credit concerns
- Advise and/or arrange for debt repayment or establish repayment schedules, based on customer’s financial situations
- Encourage customers to pay amounts due on credit accounts, lost or damage claims, or non-payable checks, or to return the merchandise
- Reconcile and monitor customer accounts
- Investigate and resolve customer queries, as necessary
- Create, print, and distribute financial reports
Collections Specialist Key Requirements:
- Associates Degree in Accounting or Business Admin or relevant work experience
- Exceptional self-control: maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations
- Strong analytical, problem solving, attention to detail, and customer service skills, both verbal and written
- Must be proficient in Microsoft Office and Excel
- Work in a fast-paced work environment
Start your career and gain great skills with this call center position! Click Apply Now and complete our mobile-friendly, online application. For questions or further information about the Collections Specialist position, please call our Bemidji office directly at 218-759-9787.
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