Aug 16, 2019

Desktop Analyst - Advanced Level

  • BravoTech
  • Spring, TX 77373, USA

Job Description

Desktop Analyst - Advanced Level


Work Description:

The scope of the work shall include but not limited to the following:
  • Provide Level 2 desktop support following current support models and best practices.
  • Participate on the implementation of global/regional projects and initiatives, making arrangements with local business and third parties, implementing physical changes and escorting third parties on IT restricted areas.
  • Execute day to day activities related to IT facilities and media handling.
  • Provide “ hands and eyes” support for other EMIT groups such as Network and Server Ops groups.
  • Participate  with Facilities and third party vendors, on the execution of maintenance/new implementations affecting local IT Infrastructure.
  • Requires flexibility to work out of normal working hours as and when required.

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