Apr 17, 2019
JOB SUMMARY: Responsible for the strategy, roadmap, and feature definition for product or product line within the respective domain. Serves as a subject matter expert on products and processes within the scope of responsibilities. Maintains strong account manager type relationships with operational leaders, while driving forward progress of the team utilizing the agile methodology. Ensures work prioritization across the teams within the product line. Partners with front line managers and iteration managers within the respective area to ensure successful delivery of work products. Maintains an understanding of industry trends and vended product capabilities and leads a team to execute on product strategy. This position has budgetary and human resource responsibilities for their product line. This position would have a focus on EpicCare Inpatient build and support including ClinDoc (IP Provider, Allied Health), Clinical Decision Support, Inpatient Orders, Clinical Support Desk, and Clinical Case Management, among other areas. JOB RESPONSIBILITIES: General product owner - define market requirements, product roadmaps, and package the features into product releases for the assigned product capabilities use scenario, and create/maintain prioritized product backlogs; define and track metrics critical to the success of product features.
Scope and prioritize work against value stream and across team. Builds strong working relationships with operational and clinical leaders (strategic business partners) to determine future product direction and assist in the successful design and launch of new capabilities. Be the face of the product and a leader in the organization.
Develops strategic and technical business plans. Oversee key projects, processes and performance reports, data and analysis.
Develops budgets, resource utilization plans, allocations and contingency availability plans.
Directs the overall operations of the community to improve costs, performance and end-user satisfaction.
Directs front line managers; provides guidance, evaluates performance and recommends training.
Build and facilitate the team toward greater speed, quality and productivity.
Influences cross-functional leaders to effectively execute on product strategy.
Maintain an understanding of industry trends and vended product capabilities.
Drive a solution set across development teams through user requirements, product goals, and internal product positioning
Partner and collaborate with other product line directors to ensure capabilities are shared across themes, creating team capacity for further growth and development.
Owns business requirements, financials and roadmaps for technical strategies that focus on aligned technical delivery.
Leverages consumer/customer insights, product segmentation and development and implementation strategies to fine tune solutions that deliver on provider and patient needs
Collaborates with various stakeholders to support overall ITD Intake process
Supports the execution of agile practices throughout community and squads in partnership with Domain Advisor
Responsible for overall employee engagement and professional development across Domain. Provides leadership to direct and indirect reports.
Other duties as assigned.
EDUCATION: Bachelor’ s Degree required.
Master’ s Preferred.
CERTIFICATIONS: None required.
COMPETENCIES (COMPLEXITY OF WORK): Demonstrated leadership ability with cross-functional teams
Ability to interface with organizational leadership
Strong initiative and self-motivation
Strong negotiation, problem solving, planning and decision-making skills.
Ability to effectively deal with moderate levels of ambiguity, effectively cope with change, shift gears comfortably, decide and act without having the total picture, comfortably handle risk and uncertainty
demonstrated ability to lead major initiatives to a successful result
Identify and act on opportunities for continuous improvement
Ability to build and lead new teams
WORK EXPERIENCE: 10 years functionally related technical experience with a minimum of 5 years leadership experience managing people, process or technology.
Master’ s degree may offset 5 years functional experience.
Preferred Qualifications: Clinical Experience preferred
Experience with EPIC (EpicCare Inpatient)
PERSONAL PROTECTIVE EQUIPMENT: Follows standard precautions using personal protective equipment.
Cleveland, OH, USA