May 22, 2019
General Operating Requirements
Maximizes productivity by minimizing steps and touches while working.
Analyzes Store reports to evaluate controllable expenses
partnering with the District Manager as needed
Partnering with the District Manager as needed top create action plans
Ensures proper scheduling of Associates to meet business objectives.
Recruits, hires, trains and develops Assistant Managers, Keyholders and Part and Full-Time Associates.
reduce Store turnover through selection, training and motivation opportunities, contests and training.
Ensures all required training for new associates
Responsible for addressing personnel and performance issues including coaching, and following through with Human Resources procedures
Leads all expenditures to be within budget.
Controls payroll hours to plan, as the primary controllable expense, as well as adjusting to current business trends.
Maintaining a Safe & Secure Environment
Maintains adherence to Company safety policies and ensures the safety of Associates and Customers.
Ensures all Associates understand and can execute emergency operating procedures.
Treats all Customers, Associates, and other leaders with respect.
Demonstrates courtesy, friendliness, and professionalism at all times.
Supervises and coaches Retail Associates in providing efficient and friendly service at the registers, Customer Service desk, fitting rooms, sales floor, etc.
Personal and Store Brand
Reinforces the Company Dress Code at all times.
Represents and supports the Company brand at all times.
Manages Store to ensure a clean, neat, easy to shop environment.
Maintains a high standard of housekeeping
Merchandise Processing and In-Store Marketing
Ensures recovery, sizing and markdowns are completed to Company standards through teaching, assigning tasks, and following up per Company best practice.
Ensures merchandise is presented and organized according to Company merchandising guidelines.
Responsible for training Associates on Loss Prevention programs to achieve Store shortage goals.
QUALIFICATIONS AND SPECIAL SKILLS REQUIRED:
Two or more years of Store management experience in a retail environment
Must maintain a high level of Customer service.
Ability to train, coach and develop Associates at all levels.
Ability to organize and prioritize tasks necessary to accomplish goals, develop a schedule to complete tasks and execute to achieve results.
Must exercise considerable independent judgement and discretion.
Ability to work evenings and weekends.
Ability to use all Store equipment, including PDTs, registers and PC as required.
Ability to spend up to 100% of working time standing, walking, and moving around the Store.
Ability to occasionally push, pull and lift more than 25 lbs.
Ability to use janitorial equipment, rolling racks, ladders and other assigned supplies.
Ability to perform basic mathematical calculations commonly used in retail environments.
Certain assignments may require other qualifications and skills
Brooklyn, NY, USA