88 jobs found

Position Overview We are in search of a GE Centricity Business Consultant to join our team.  This position will be located with a client based in the Midwestern U.S. Requirements - Bachelor' s degree or equivalent combination of education and experience - Rev Cycle experience - Able to complete project work including implementation of Advanced Web, AVM, Hosted Claims Manager and ETM - Familiar with optimizing professional billing and efficiently processing Cerner professional charges To Apply If you are interested in applying for this position, please click on the " apply online" button below or send your resume and cover letter to  recruiting@cumberlandcg.com. Cumberland Consulting Group is an Equal Opportunity Employer. Refer a friend: Know someone who might be interested in this position?  Please share this job posting by clicking the links below.

Position Overview We are in search of an Epic HB/PB Contracts Analyst to join our team.  This position will be located with a client based in the Midwestern U.S. Requirements - Bachelor' s degree or equivalent combination of education and experience - Epic HB/PB certification - 3-5 years of relevant experience working on large Epic implementations - Proven ability to be self-directed and work on collaborative teams - Excellent communication skills, both oral and written To Apply If you are interested in applying for this position, please click on the " apply online" button below or send your resume and cover letter to  recruiting@cumberlandcg.com. Cumberland Consulting Group is an Equal Opportunity Employer. Refer a friend: Know someone who might be interested in this position?  Please share this job posting by clicking the links below.

JOB TITLE:  Lead Consultant REPORTS TO:  Engagement Lead or Account Manager    JOB PURPOSE:  Responsible for leading delivery and focuses primarily on delivery and oversight in the business of project-based management consulting.       ESSENTIAL DUTIES AND RESPONSIBILITIES  • To promote and adhere to the values of Cumberland • Perform tasks related to the execution of a client engagement without day-to-day supervision and able to demonstrate higher levels of operating autonomy; know appropriate times to seek assistance and review of work products • Perform project management activities as a team leader within a large project or manage a 1-5 person team with appropriate supervision • Demonstrate the service capabilities of Cumberland to potential clients and identify add-on sales opportunities • Develop and track a basic project work plan • Contribute to the firm’ s knowledge repository • Assist in the development of Staff Consultants and Senior Consultants by providing feedback and career development advice • Participate in the recruiting process as appropriate • Perform other tasks as assigned by supervisor   QUALIFICATIONS  • Bachelor’ s degree required; focus on healthcare, business, IT, or computer science preferred • Possesses at least 4-5 years of consulting experience or relevant healthcare experience  • Demonstrated project management skills  • Lead Consultants have mastered the Senior Consultant skill level and will serve in supervisory roles on client engagements • Experience facilitating teams including experience working with technical, non-technical and clinical staff    2 • Strong organizational, time management and interpersonal skills • Computer literacy including working knowledge of Microsoft office applications (particular depth in Word, Excel, Power Point) • Flexibility to travel extensively or work remotely required • Strong oral and written communication skills

Position Overview We are in search of  Healthcare Clinical Transformation Specialists to join our team.  These positions will be located with a client based in the Northwestern U.S. Requirements for Manager-Healthcare Clinical Transformation Specialist Proactively assist in the management of a portfolio of clients, while reporting to Senior Managers and above Identify, plan for, and resolve complex client issues Identify and manage project risks around scope, schedule, budget, and quality Contribute to the development of your own team' s technical acumen Develop strategies to solve complex technical and structural  challenges, addressing business process redesign Train, mentor, and lead staff, possibly on a remote basis, to enhance recruitment and retention efforts Guide client conversations towards effective outcomes Minimum of 5 years of change-management and/or business process redesign experience, preferably in a clinical environment Minimum of Bachelor' s Degree required. Master' s Degree preferred Consulting experience preferred Requirements for Senior Associate-Healthcare Clinical Transformation Specialist Provide onsite change-management support during the pre-deployment and deployment phases of EHR Modernization (Cerner) Identify, plan for, and resolve complex client issues Identify and manage project risks around scope, schedule, budget, and quality Train, mentor, and lead junior-level staff, possibly on a remote basis, to enhance recruitment and retention efforts Guide client conversations towards effective outcomes Minimum of 3 years of change-management experience, preferably with a large-scale EHR Modernization project. Management consulting experience strongly preferred Minimum of Bachelor' s Degree, preferably in a clinical specialty (nursing, social work, etc.) To Apply If you are interested in applying for this position, please click on the " apply online" button below or send your resume and cover letter to  recruiting@cumberlandcg.com. Cumberland Consulting Group is an Equal Opportunity Employer. Refer a friend: Know someone who might be interested in this position?  Please share this job posting by clicking the links below.

Real Estate Sales Brokers. Company will provide all training and pay for any licensing needed. Full time, permanent position. Salary plus commission and bonuses. Professional enviornment with a fast growing company

Develop medical device regulatory submissions in accordance with FDA requirements (e.G., pre-submissions, original IDEs, IDE supplements, 6-month Investigator Lists, original PMAs, PMA supplements, IDE/PMA Annual Progress Reports, 510(k)s, MAFs) Develop Design Dossiers and Technical Files for CE marking purposes Develop other international regulatory submissions as required Review and approve proposed labeling, packaging, advertising and promotional materials after evaluating conformance to regulations. Review and analyze technical protocols, data, and reports generated by Research and Development, Operations, Clinical Research, Quality Assurance or other related departments. Participate in the development of world-wide regulatory strategies to ensure rapid and timely approval of devices and continued regulatory support of marketed devices and other products. Partner with cross functional teams by providing independent regulatory guidance and support to product development teams for strategic planning, design and development, and compliance activities. Develop procedures to ensure regulatory compliance Respond to requests from regulatory agencies and/or distributors to prepare and submit documentation for marketing approvals in other countries, as well as provide routine regulatory information to associates and affiliates. Review and provide regulatory authorization for Nonconformance reports (NCR) Provide Regulatory Affairs support during internal and external audits. Prepare and file facility registration documents Conduct external audit activities as requested Prepare the necessary documents to obtain Certificates of Exportability and Certificates to Foreign Government from US FDA Manage commercial device tracking Develop clinical protocols and clinical study reports Prepare and submit medical device reports Perform various other duties as assigned

Pro Resources Staffing Services in Auburn, IN has partnered with the established Butler Manufacturing facility. Our partner is currently hiring a full-time, Customer Service Specialist! We are seeking highly motivated individuals who are prepared to perform a variety of tasks. Individuals with customer service and clerical experience are a plus. Shift and Compensation -$14.50/hour -7: 00 am - 3: 30 pm, Mon-Fri -Candidate must be able to train in Chicago for 3 weeks after hire, and then 2-3 days a month after. -Rarely will meet with customers in IN, IL, and OH. Job Duties : -Customer Service: Manage and maintain positive and professional relationships with internal and external customers through effective communication, giving world class customer service. Handle customer inquiries including current, new, or potential customers. -Order Entry: The CSS receives orders from customers either through e mails, faxes, phone calls, or open purchase orders. The CSS is responsible for preparing the sales orders and production orders and outside processing orders based on customer releases. The CSS is also responsible for maintaining a clean library of master work orders to minimize errors and to maximize yields. -On-Time Delivery: The CSS is responsible to meet or exceed customer expectations for on-time delivery. If a problem is identified, the CSS manages customer expectations thru prompt communication. The CSS follow-through includes making sure orders are scheduled and have the correct promise date and sales order number. -Communication: The CSS builds and maintains positive relationships and open communication with both Account Managers (AM s) and other members of the CSS team. The CSS communicates with and involves the appropriate NPS personnel / departments to address any issues that affect assigned customers. The CSS also collaborates with an AM to keep the forecast current to manage inventory. -Customer Management System (CMS): The CSS maintains customer purchase orders, prices, and delivery dates in the CMS. The CSS maintains customer part specifications and updates customer notes quarterly. -Part Specification Manager (PSM): The CSS, working with the AM, enters and maintains all part specifications on new and existing parts for each assigned customer. Every part number should be in the PSM prior to shipping. -Manage Inventories: The CSS is responsible for any steel they process. The CSS must find the best possible application to maximize yield and gross profit by using supply chain tools to manage min max targets and optimize inventory turns. The CSS reviews inventories for assigned customers including on-hand, processed, source, and in bound material. The CSS rotates old inventory first, manages current and projected minimum/maximum levels on processed material. The CSS reallocates any non-allocated inventory to its appropriate part number or order group. -Outside Processing: The CSS is responsible for outside processing orders (bare, painted, stamped, or fabricated) and working with the outside processing department on paint runs, schedules, inventories, yields, and releases. -Quality: The CSS plays a critical role for customer satisfaction. The CSS makes quality calls on material for their assigned accounts. If uncertain, the CSS involves AM s, Quality, or Management in decisions. The CSS writes incident reports on customer complaints or rejects, making sure the AM is advised of any or all problems or situations. -A CSS reports to the Customer Support Manager. Background Profile -This position requires a minimum of 2 years of college and or a minimum of 5 years of experience in the field or in a related area. -Able to train off site, open to some travel.

Pro Resources Staffing Services is currently recruiting for a long-term, temporary to hire, Software Engineer! The ideal candidate will have strong signal processing, FFT, Domain analysis and a strong mathematics background. This is a great opportunity to join a winning engineering team in Lafayette, IN! Company offers an excellent benefits package including Medical, Dental, Vision, 401k, Employee Stock Options, Paid holidays, Vacation and more! Shift and Compensation -$35/hour Job Duties -Participate in the design / development of features for new and existing products -Maintain, upgrade, and enhance production software -Participate in requirements development -Perform the work necessary to resolve complex issues within existing products and new designs -Test, verify and document product software functionality -Integrate software with hardware in teamwork with circuit designers -Help advance software development tools, technology, and processes -Generate software development plans, progress reports, and meet schedule goals -Continuing support of existing products Background Profile -BS in Computer Science (CS) or Electrical Engineering (EE) -Prefer experience in embedded system software design -Software application development in C++ and/or C# -Domain analysis, system architecture, object-oriented analysis/design -Excellent written / verbal skills as well as organizational and problem-solving skills -Working with others in a highly collaborative team-based environment -Highly desired candidates will have the following: -Real time embedded software applications in C++ -User interface application development in C++ (Qt) and/or C# (WPF) -Test and Measurement background -Experience in hardware/software interfacing and design issues -Experience working with digital hardware and ability to understand SC

Pro Resources Staffing Service is seeking a B2B Outside Sales Representative to join our client's team! You will be responsible for selling products for a manufacturer or distributor to businesses and industrial establishments; or individuals at a sales office, store, showroom, or customer's place of business- by performing the following duties. Travel is required for this position. Company car is provided, along with an excellent salary/benefits package! Shift and Compensation -1st shift -$35, 000 - $50, 000/yearly, depending on experience -Direct-hire, salaried position -NO COMMISSION -Perks include: Medical, Dental, Vision, 401k with company match, Vacation/Holidays, Military Leave, Bereavement Leave and Life Insurance. APPLY TODAY! Job Duties (Major responsibilities of the position are listed below. To perform the job successfully, an individual must be able to execute each essential duty satisfactorily.) -Compiles lists of prospective customers for use as sales leads, based on information from newspapers, business directories, industry ads, trade shows, internet websites, and other sources -Travels throughout assigned territory to call on regular and prospective customers to solicit orders, or talks with customers on sales floor or by phone -Displays or demonstrates product, using samples or catalog, and emphasizes salable features -Quotes prices and credit terms and prepares sales contracts for orders obtained -Estimates date of delivery to customer, based on knowledge of own firm's production and delivery schedules -Prepares reports of business transactions and keeps expense accounts -Works with inside sales representatives to keep account activities and literature up to date -Tracks stock levels -Coordinates customer training -Enters new customer data and other sales data for current customers into computer database -Develops and maintains relationships with purchasing contacts -Investigates and resolves customer problems with deliveries -Attends trade shows Background Profile -Previous experience in sales, customer service, or other related fields -Must be able to travel 50% of the time -Familiarity with CRM platforms -Ability to build rapport with clients -Strong negotiation skills -Deadline and detail-oriented

Catapult Solutions Group is currently seeking a administrative clerk for our client located in Owings Mills, MD. In this role the successful candidate will have 2+ years working in administrative support. Candidates will be completing all administrative functions using MS Office Suite. Candidates with previous experience working as a bank teller are preferred. This is a 6 month+ contract assignment making 15/h

Supports day to day Recruiting program and/or process requirements. Collects data regarding the processes they support. Provides program data to support analyses that guide direction for process improvement. Responsibilities: * Build and maintain strong relationships with recruiters, executive assistants and administrative professionals * Manage confidential files and other privileged information in a professional manner * Effectively sell and represent Client as a top employer * Oversee travel expenses for candidates * Scheduling CODE Test reviews * Prepare and collect various materials, reports and files for internal hiring * Superior time management, organization and prioritization skills * Proven capability to work independently and on a multi-functional team * Ability to build and maintain relationships with clients and hiring managers at all levels * Strong attention to detail * Own internal hiring and contractor conversion process across tech recruiting * Excellent communication and influencing skills * Exhibit a high level of personal ownership, confidentiality and flexibility * Ability to quickly and effectively adapt to change * Proven problem solving, analytical and decision-making skills * Ability to embrace new systems and process enhancements * Willingness to work flexible hours due to varying needs within the recruiting organization Basic Qualifications: * High School Diploma, GED or equivalent certification * At least 1 year experience with G Suite * A least 1 year of client management experience Preferred Qualifications: * Bachelor's Degree or equivalent military experience * 1+ year experience in Workday and TIR

Our client in Falls Church is seeking a Business Management Analyst. This is a Senior Management Analyst position supporting the Defense Health Agency (DHA) and is located at the Defense Health Headquarters (DHHQ) in Falls Church, VA. An executive coordinator works hand-in-hand with the executive on daily tasks. Incumbent performs duties to support executive leadership as directed to include but not limited to administrative and clerical support, project management and leadership, and complex analytical assignments involving the interrelationship of major administrative programs and/or operations, often including strategic assessment of program operations and direction in support of executive leadership and DHA operations. This is a Direct Placement. Leadership Received: Reports to DHA CNA Program Manager Self-motivated, with the ability to work independently Knowledge, Skills & Abilities: MS Office Tools required (Proficient in Word, Excel, Outlook and PowerPoint) Knowledge of management principles, organizational theory, and techniques of analysis and evaluation. Knowledge of administrative regulations and operating procedures Knowledge of the mission, functions, and structure of the organization, and able obtain data and information regarding work operations and to prepare a report of findings. A working knowledge of the United States Military and the Department of Defense to include but not limited to ranks and titles of uniformed service members. Knowledge of the Defense Travel System (DTS) is required. Knowledge of the Correspondence and Task Management System (CATMS) is required. The ability to efficiently read, write, and clearly speak English. Education & Experience: Bachelor's Degree required. Administrative office experience required. Active security clearance, Position of Trust, or Common Access Card (CAC) required. Please send all resumes to sung.Lee@catapultsg.Com

Our client in Falls Church, VA is in need of a Management Analyst (Senior ) to assist in the sustainment activities and strategic initiatives identified by MHS Senior Leadership. This position will be part of a team that supports Program Management, Change Management, Business Process Reengineering Planning and Business Case Analysis, Meeting Facilitation, and Concepts of Operations Plans Development. This is a Direct Hire and the compensation is $90, 000. Ideal candidates will possess the following attributes / skills: * Demonstrated knowledge, extensive experience in the development of solutions, recommendations, or outcomes across multiple complex tasks in multiple organizations * Subject matter expertise in support of Government program management processes * Experience providing direct support to O-6/GS-15-level and Flag Officer/Senior Executive Service-level military/civilian clients * Ability to comprehend complex Government, military, and healthcare discussions and assess how discussion outcomes impact the MHS enterprise, client, and support team * Led team of junior analysts to respond to client needs * Experience writing business cases, briefings, and other project documentation * Strong organization skills, accustomed to working as a part of a dynamic project team with shifting work priorities * Attentiveness to detail when preparing and reviewing client deliverables (e.G., emails, reports, presentations) * Knowledge of MHS organizational structure, clinical practices, business processes, and legislative matters desired Qualifications: * Bachelor's Degree required * Minimum of 5 years of experience supporting Government client, at least 3 years supporting DHA or MHS client preferred * Familiarity with program management best practices, PMP preferred * Outstanding written and verbal communication skills, both technical- and business-focused * Experience working in diverse team of individuals/personalities * Must hold or be able to obtain a federal government security clearance Please send all resumes to sung.Lee@catapultsg.Com

WE WANT YOUR STAFFING and SALES experience! Our Los Angeles offices (Playa Vista, Woodland Hills and Burbank) seek dynamic Full Desk staffing professionals to join our team and weave energy and enthusiasm into everyday tasks. Staffing and Sales Recruiters create new business leads in a variety of industries including non-clinical healthcare, accounting and finance, customer service, and insurance. The ideal candidate has a tenacious spirit, proven sales strategies and an appetite for success. Success is driven by a keen ability to listen to client needs and match those needs with the right temporary employee. Full desk recruiters generate new business opportunities, manage existing customers and staffs temporary orders. Career Strategies, founded in 1989, offers temporary and direct hire services in a wide array of industries including: technology, entertainment, marketing, real estate, finance, accounting, and many more! We’re passionate about people, dedicated to our clients, committed to our core values… and we reap the rewards of that mindset. We also laugh, form lifelong friendships and enjoy lots of sales incentives! Our full time recruiting opportunities vary with possible combinations of salary, draw, commission and comprehensive benefits. Base salary begins at $35K with aggressive/generous commission plans. Responsibilities: Business Development: Sell recruiting services to existing, new and prospective clients Provide detailed information and quotes on staffing services Coordinate business contracts Develop detailed job orders Candidate Sourcing: Write and manage job posts on internal and external job boards Provide information on company, its operations and job opportunities Schedule interviews with prospective employees Conduct phone, Skype and in person interviews Update candidate data, activity and feedback in applicant tracking system Place employees on temporary assignments Review and approve time cards This is not a comprehensive list of duties

Industry experts predict DOUBLE digit growth for staffing firms over the next 24 months. Why not join our talented and tenured team in the midst of that growth!  Bring your tenacious spirit, proven sales strategies and an appetite for success.   We’re passionate about people, we’re dedicated to our clients, we’re committed to our core values and we reap the rewards.  We also laugh, form life long friendships and enjoy lots of sales incentives! We are seeking a dynamic property management individual who brings out the best in people.  Someone who can inspire employees and clients while weaving enthusiasm into every-day tasks.  Our Staffing Sales Recruiter will create new business leads in the property management arena.  The ideal candidate will consistently generate and diligently follow-up on all leads to generate job orders and uncover the talent to fill the position.   Part of that success will be driven by the Staffing Sales Recruiter’s ability to listen to the client and utilize intuition and interviewing skills to identify the ideal candidate for the role.  Most assignments begin on a temporary and temporary-to-hire basis allowing our employees the opportunity to showcase their skills to our clients.  Full-time opportunities can often materialize. Essential Functions: Establish rapport and foster long-term business relationships with clients via marketing, cold and warm calls, networking, etc. Why meet weekly and monthly business development goals…exceed them! Uncover the RIGHT talent for each job order by sourcing, interviewing and screening talent. Maintain a constant contingency of available candidates. Collaborate with team members to strategize, recruit and deliver top notch service to our customers. Utilize recruiting standards that are current and effective in an ever-changing candidate market. This is not a comprehensive list of duties. Occasional overtime is required.

Our client, an international distributor to the aerospace, medical, oil and gas industries (among many others) seeks an Administrative Assistant for their sales team to join their dynamic, friendly, and professional team to support their clients.  The Account Representative assists potential customers by providing product and market information. They strive to build solid relationships with existing customers as well as potential leads. The role is a combination of sales and customer service. The ideal candidate has a friendly personality, patience and a genuine desire to HELP people. They are tech savvy and have administrative experience. A motivated, reliable ‘right-hand’ who can interact with clients and coworkers in a friendly, engaging way. We’re looking for that needle in a haystack – a multi-tasking, optimistic people-person who can juggle priorities while staying calm, cool and collected. Is that YOU? Career Strategies Inc is a national staffing firm that provides temporary and direct hire staffing services to outstanding firms located throughout the United States. For over 28 years, we have helped thousands of talented candidates find fulfilling careers in a variety of industries including technology, entertainment, marketing, real estate, finance and accounting. About the Opportunity: Provide excellent customer service Respond to customer requests Provide quotes on product prices and orders Follow up on customer quotes for orders Share competitor and market information Develop new business opportunities Develop strong relationships with key customers Communicate order status or changes to field sales, business development, product managers Update order delivery status / late order reports Communicate via email, phone, website forms, fax and other Enter orders in CRM system Review contracts for order accuracy Audit and correct orders Support website chat team members Resolve and document customer concerns, complaints and resolutions Attend trade shows Visit customers and suppliers Attend training & business meetings This is not a comprehensive list of duties.

We are interviewing experienced Senior Director of Facilities and Operations for an opportunity with our client, a Los Angeles university. Our client’s university is one of the most innovative cultural institutions in the country, offering lectures, symposia and special institutes. The Senior Director of Facilities and Operations supervises and manages the buildings and campuses for the university. The ideal candidate brings 7+ years’ experience in facilities and operations management of a university or higher education institution and an MA degree or higher. Career Strategies Inc is a national staffing firm that provides temporary and direct hire staffing services to outstanding firms located throughout the United States. For over 28 years, we have helped thousands of talented candidates find fulfilling careers in a variety of industries including technology, entertainment, marketing, real estate, finance and accounting. About the Opportunity: Manage campus operations at 2 locations Oversee hiring and training of new facilities employees Manage operations budget Direct deferred maintenance projects Guide new construction Manage campus scheduling Track expenses Provide income and expense data to corporate accountants for tax returns Oversee mailroom Manage strategic and business planning Strengthen community relationships, including those with government entities and figures Serve as a University liaison Oversee security/safety planning and operations Manage vendor selection and implementation Attend administrative and policy meetings and committees to represent the department Serve on the Board of Director’s Facilities and Auxiliary Services Committee This list of duties is not comprehensive.

We seek a Tax Assistant with STRONG Quickbooks and Excel skills for an immediate contract position, beginning ASAP for our client’s insurance and financial firm in Beverly Hills. Our client is an insurance and financial firm whose roots with Massachusetts Mutual Life Insurance Company date back to 1911. Their office holds 18-20 in house employees and they have 130 agents total. This extremely professional environment offers a friendly culture with a tendency toward high tenure. Full-time opportunities include full benefits and bonuses, competitive salary and are focused on the development of their employees. This part-time role will assist the Tax Manager during this busy season and could offer the potential for other opportunities in the future! The assignment will average about 16 hours (Tuesday and Thursday) each week. The assignment is 30 days minimum but could be extended depending on the needs of the accounting team.

We seek a sharp Accounts Receivable professional to join our client’s very customer service oriented property management team. The ideal candidate has an accounting BA, at least 2 years in accounts receivable positions at a property management firm, an upbeat personality and an avid interest in philanthropy. Our client is a national property management firm catering to both residential and commercial properties throughout the United States. They take pride in their hands on involvement with multiple charitable organizations, primarily those focused on children, education and encouraging young adults to change the world for the better. This company makes a profound difference in the community! Career Strategies Inc is a national staffing firm that provides temporary and direct hire staffing services to outstanding firms located throughout the United States. For over 28 years, we have helped thousands of talented candidates find fulfilling careers in a variety of industries including technology, entertainment, marketing, real estate, finance and accounting. About the Position: General accounts receivable (A/R) Collect and allocate tenant rents and other payment types Assist tenants with questions, issues and disputes Post and reconcile payments and chargebacks Create invoices Audit status of invoices (aging report) weekly and follow up CAM review Create and distribute default notices (insta-serves, 5 & 10 day grace periods) Generate delinquency reports Prepare and distribute rent statements each month Charge interest and late fees Review and maintain accounting records Assist with annual CAM and property tax reconciliations Update Yardi records about invoices, payments and correspondence Reconcile invoice discrepancies Post updates to ledger Provide back-up to other departments as needed Professionally handle complicated collection issues Process move-outs and refunds Monitor accounts for non-payments or other irregularities Communicate with internal and external customers by phone and email Prepare account documents and reports for the legal team Prepare delinquent accounts for collections vendor Prepare tenant W9s Prepare monthly and ad hoc reports Special tasks or projects as requested This is not a comprehensive list of duties.

Our client, a major sports equipment manufacturer, seeks a friendly, sports loving Customer Service Representative to join their team for a temp assignment that could go temp to hire.  This team is first point of contact for many customers so we are looking for people who are patient and love talking about the pros and cons of various sports equipment! Candidates should be friendly, outgoing and able to put a smile on their face for every call they answer. This role provides prompt support to retail customers as well as the sales reps by providing information about products, orders and shipments. This is VERY customer-focused and requires an upbeat personality to give clear details that invoke confidence in our client’s products, people and processes. The ideal candidates are professional, courteous and comfortable with heavy customer support calls. They LOVE SPORTS and would talk about them “just because”… sharing their knowledge of many sports and understanding the basics of the equipment related to each. Career Strategies Inc is a national staffing firm that provides temporary and direct hire staffing services to outstanding firms located throughout the United States. For over 28 years, we have helped thousands of talented candidates find fulfilling careers in a variety of industries including technology, entertainment, marketing, real estate, finance and accounting. About the Position: Answer support calls Triage calls to higher support teams as needed using a support portal Liaise between sales reps, buyers and internal departments Manage specialty account order books Process order documents using Plum River and EDI Request processing extensions Edit orders to address changes Process customer returns Data entry Liaise with Credit Department to accurately determine terms, credit card accounts and other Answer customer inquiries Research and provide product information Guide customers towards appropriate product selections Identify and resolve customer complaints, order and accounts receivable issues etc Stay current on company product and promo item knowledge Troubleshoot order and shipping complications Follow up on issues or concerns, providing updates Offer a first class customer support, customer first, attitude Create new accounts This list of duties is not comprehensive. Ability to travel and have access to auto for local travel. Some evening and weekend work