Mar 20, 2019
Zycron has joined with a healthcare company in search of a junior Business/Product Analyst
This is a 12 months contract position located in Nashville, TN Summary: Primary Purpose of the job Provides development, subject matter expertise, and support for the CRM applications.
Ensures adequate support for CRM and all integrations into potential systems, including coordination and assistance with the product implementation and issue resolution, and working with the appropriate IT&S teams (e.g. Document Imaging, Clinical Systems, Client Support Services, DBA, etc.) and appropriate Vendor application resources as necessary.
Analyzes business problems/opportunities in the context of requirements, and recommends and develops solutions that enable the organization to achieve its goals.
Recommends changes to core IT&S infrastructure, current business/clinical processes, policies, and information systems that provide recognized business value.
Works with other key project team members to define requirements, design the functional solution, identify and escalate project issues, and ensure the IT solution meets requirements.
25% Project Development: Act as a Product Analyst within CRM and project Integrations, including requirements gathering, design, development, and testing Elicits and documents business, user, functional and non-functional requirements.
Creation of requirements deliverables for CRM Products
Participate in requirements validation and feasibility analysis with respect to CRM Create high level and detail design specification that will enable, help troubleshooting day to day build activities. Estimate work effort required in delivering features keeping CRM capabilities in mind Assist the infrastructure team in CRM Integration configuration/customization for different environment
Research and become the Subject Matter Expert (SME) on the interaction of the Service with source systems as well as interaction with the consumers (business users).
75% Production Support Lead troubleshooting activities Is subject matter expert for assigned applications
Education: Bachelors Degree Preferred If interested in learning more about Zycron and this opportunity, please submit your resume for consideration to I-Ching Chu, firstname.lastname@example.org or call at 615-964-5784 or 615-243-3121 Job ID Number: 64456 (Please reference in call or email)
BG Staffing - Zycron
Nashville, TN, USA